Paper Contents
Abstract
The Rajasthan Transparency and Social Accountability Bill, 2020 (RTSA Bill), introduced in the Rajasthan State Assembly, sought to enhance accountability, transparency, and citizen participation in public service delivery. The bill repealed the Rajasthan Guaranteed Delivery of Public Services Act, 2011 (RGDPSA) and the Right to Hearing Act, 2012, due to implementation challenges. This study evaluated the efficacy of the prior service delivery system and proposed improvements through the RTSA Bill. Findings revealed significant shortcomings in previous legislation, which failed to foster citizen satisfaction and trust. Had the RTSA Bill been enacted, it could have strengthened public services and restored confidence in Rajasthans governance system.
Copyright
Copyright © 2025 Akhil bhardwaj. This is an open access article distributed under the Creative Commons Attribution License.
