A study on Digital Marketing and understanding Indian consumer behaviour with reference to Flipkart India
Abhishek Chaturvedi Chaturvedi
Paper Contents
Abstract
This study investigates the profound impact of digital marketing strategies on Indian consumer behavior, with a specific focus on Flipkart, a leading e-commerce platform in India. In an increasingly digitalized landscape, understanding how online promotional activities influence purchasing decisions is crucial for businesses aiming to thrive in the Indian market. This research aims to analyze Flipkart's diverse digital marketing tactics, including personalized recommendations, social media engagement, email campaigns, mobile app notifications, and influencer collaborations, and their correlation with shifts in Indian consumer preferences and purchasing habits. The study explores factors such as convenience, price sensitivity, trust in online reviews, the role of vernacular content, and the effectiveness of sales events like "Big Billion Days" in shaping consumer perceptions and fostering brand loyalty. By examining both quantitative and qualitative aspects of consumer interactions with Flipkart's digital presence, this abstract highlights key insights into how strategic digital marketing can effectively capture and retain the burgeoning Indian online consumer base.
Copyright
Copyright © 2025 Abhishek Chaturvedi. This is an open access article distributed under the Creative Commons Attribution License.