Business Ethics in Operations Management: A Case Study on Flipkart
Tanaji Parshuram Mukane Parshuram Mukane
Paper Contents
Abstract
Business ethics play a crucial role in shaping the operational strategies of organizations. In the fast-paced e-commerce industry, ethical practices influence customer trust, brand reputation, and long-term sustainability. This study explores the role of business ethics in operations management with a specific focus on Flipkart, one of Indias leading e-commerce platforms. It examines ethical challenges such as fair pricing, data privacy, employee treatment, and sustainable logistics. The research highlights the impact of ethical business practices on operational efficiency, consumer loyalty, and corporate social responsibility. The findings provide insights into how ethical decision-making can enhance business performance and stakeholder relationships.
Copyright
Copyright © 2025 Tanaji Parshuram Mukane. This is an open access article distributed under the Creative Commons Attribution License.