GREEN HUMAN RESOURCE MANAGEMENT, PRO-ENVIRONMENTAL BEHAVIOR, AND ENVIRONMENTAL PERFORMANCE IN THE HOTEL INDUSTRY: AN INTEGRATED REVIEW AND FUTURE RESEARCH AGENDA
Parminder Kaur Kaur
Paper Contents
Abstract
The hotel industry faces growing pressure to implement sustainable practices due to its environmental impact. This paper reviews research on Green Human Resource Management (GHRM), Pro-Environmental Behavior (PEB), and Environmental Performance (EP), with a focus on their interconnections in hospitality. The findings indicate that GHRM practices such as green recruitment, training, appraisal, and rewards significantly influence employees environmental attitudes and behaviors. Employees PEB serves as a key mechanism through which HR policies drive tangible improvements, including reduced energy and water use, waste reduction, and attainment of eco-certifications. Using AbilityMotivationOpportunity (AMO) theory, Social Exchange Theory (SET), and Social Cognitive Theory (SCT), this paper presents a framework illustrating how PEB connects GHRM and EP. The framework also examines the roles of supervisor support behavior (SSB) and organizational culture (OC) in enhancing the effectiveness of GHRM. This study contributes to sustainability research in hospitality by synthesizing existing findings and proposing future research directions across various hotel contexts.Keywords: Green Human Resource Management, Pro-Environmental Behavior, Environmental Performance, Hotel Industry, Sustainability.
Copyright
Copyright © 2025 Parminder Kaur. This is an open access article distributed under the Creative Commons Attribution License.