INFLUENCE OF CULTURAL DIFFERENCES WHILST ENGLISH COMMUNICATION IN BUSINESS MANAGEMENT
Suren Elango Elango
Paper Contents
Abstract
Traditional barriers in communication have relied on cultural differences. Globalization has brought this more and more into the forefront of business communication. To this extent, there is a need for organizations to be equipped and empowered with the skills required in handling the cultural differences that business is dependent upon in a cross-cultural business environment. This study intends to gain insights into the fundamental causes that influence human behaviour and cultural norms by examining unconscious decisions and word combinations. With a case study and qualitative research design, the present work examines the role of cultural differences in corporate communication among 100 respondents.Understanding the diverse workforce and hence, leading them to effective cross-cultural communication is highly critical for multicultural firms or otherwise, they may suffer from a number of issues in employee relationships, staffing, mergers, advertising, business stakeholder relationships, team building, and negotiation. This paper discusses how one can communicate effectively in a culturally diverse organization based on a sharing of ideas established on mutual understanding, respect, and trustworthiness.From the result analysis, simplification of vocabulary and promoting active listening were some of the best methods through which cross-cultural teams could cross the communication bars. The empirical results identify that cultural awareness training is a must, along with implementations of standardized communication protocols that eliminate cultural gaps for better collaboration. Thus, by such solutions, the organizations will be able to improve significantly the communication, minimize the misunderstanding issues, and tap diversity within teams in order to get better results.
Copyright
Copyright © 2024 Suren Elango. This is an open access article distributed under the Creative Commons Attribution License.