Paper Contents
Abstract
Currently, most polytechnic colleges rely on traditional communication mechanisms such as email, telephone, or in-person inquiries, to handle inquiries about accreditation, course descriptions, syllabi, and technical assistance. Students and faculty may have to wait for office hours to prepare their questions, leading to difficulties and an inappropriate user experience. Furthermore, repetitive questions can overwhelm administrative staff, preventing them from focusing on more complex value-based tasks.Limitations in the existing system hinder overall productivity and can lead to dissatisfaction among students and staff, who expect immediate access to large amounts of information in todays fast-paced, technology-driven environment in. While some institutions may use basic chatbots or online inquiries, these are often limited and unable to handle complex and dynamic inquiries hence the need for advanced, AI-driven solutions incentives such as Infosphere to meet the growing demand of many colleges are evident.
Copyright
Copyright © 2025 Sharmin Sabir Sayed. This is an open access article distributed under the Creative Commons Attribution License.
