Paper Contents
Abstract
This systematic review explores the integration of Emotional Intelligence (EI) in managing multigenerational workforces, with a focus on its application within the Local Government Units (LGU) in the Philippines. Drawing upon 20 studies published in the past decade, the review synthesizes insights on EI's role in addressing generational diversity, conflict resolution, and enhancing team cohesion. It examines how generational cohortsBaby Boomers, Generation X, Millennials, and Generation Zdiffer in values, communication styles, and workplace expectations, and how these differences influence organizational dynamics. The thematic analysis reveals that emotionally intelligent leadership fosters inclusivity, innovation, and productivity by bridging generational gaps and tailoring management approaches to diverse needs. The findings emphasize EIs significance in public administration, where leaders navigate complex challenges such as resource constraints and high public expectations. This review highlights the potential of EI-driven training programs in transforming generational diversity into a strategic advantage, providing a foundation for future research and practical implementation in workforce management and policy-making.
Copyright
Copyright © 2025 PRINCESS RHELYN TARON PUNO. This is an open access article distributed under the Creative Commons Attribution License.
