Paper Contents
Abstract
The Public Sector Undertakings (PSUs) in India have been the backbone of the nation's industrial development. In the present scenario these organizations are constantly seeking methods to improve productivity and quality. This article explores the role of Quality Circles (QCs) as a potent tool for fostering workplace improvement within India's public sector industries. A Quality Circle is a small group of employees who voluntarily meet regularly to identify, analyse and solve work-related problems. This article explains the potential benefits of QCs, including boosting employee morale, fostering a sense of ownership and enhancing operational efficacy. It also critically addresses the significant challenges in implementation, such as bureaucratic resistance, hierarchical organizational structures and inadequate follow-up mechanisms. By analysing the experiences of various PSUs, this study argues that when strategically and sincerely implemented, Quality Circles can significantly contribute to building a culture of continuous improvement and participative management, thereby strengthening the overall health and competitiveness of India's public sector
Copyright
Copyright © 2025 T. Hemadri, Prof. P. Arun Kumar. This is an open access article distributed under the Creative Commons Attribution License.
