The Role of Human Resources in Conflict Resolution at the Workplace
Mohammed Akhlaque Akhlaque
Paper Contents
Abstract
Conflict in the workplace is a natural and unavoidable occurrence brought on by differences in organizational goals, work procedures, values, and personalities. While some conflict can spur innovation and positive change, poorly handled or unresolved conflict can result in lower employee morale, turnover, lawsuits, and decreased productivity. Based on quantitative survey data, case studies of best practices from leading companies, and theoretical viewpoints, this study investigates the evolving role of human resources (HR) in conflict resolution. The results highlight how important it is for HR to be impartial, provide training, and use data-driven tools in order to increase the efficacy of conflict resolution. To guarantee long-term organizational success, suggestions are made for creating conflict resolution procedures that are fair, flexible, and psychologically safe.
Copyright
Copyright © 2025 Mohammed Akhlaque . This is an open access article distributed under the Creative Commons Attribution License.