A Comprehensive Review of AI Chatbots: Evolution, Applications, Challenges, and Future Directions
SANDIP MAJUMDAR MAJUMDAR
Paper Contents
Abstract
Artificial Intelligence (AI) chatbots have emerged as a transformative technology, revolutionizing the way businesses, healthcare, education, and other sectors interact with users. These intelligent systems, powered by Natural Language Processing (NLP), Machine Learning (ML), and Deep Learning (DL), are designed to simulate human-like conversations and provide automated assistance. This review paper provides a comprehensive overview of AI chatbots, tracing their evolution from simple rule-based systems to advanced conversational agents. We explore the underlying technologies, applications across various domains, challenges, and ethical considerations. Finally, we discuss future directions and potential advancements in the field of AI chatbots.
Copyright
Copyright © 2025 SANDIP MAJUMDAR. This is an open access article distributed under the Creative Commons Attribution License.