Paper Contents
Abstract
Tourism is one of the largest industries in the world. Almost all the states in India have placed tourism on a high priority platform. The potential of tourism, as a service industry can be exploited only through human resources. The Public sector tourism agencies provide a platform for tourism development through its HRD (Human Resource Development) practices. Only by identifying the HRD practices followed by the public sector tourism agencies, the government can take actions to increase the loyalty of employees towards the organisation. Current research paper reviews several researches in order to critically analyze them for their suitability & utility & thus identifying various areas of concern while adopting such HRD practices so that maximum enhancement in employee loyalty is achieved. Review of the previous researches reveals that HRD practices create employee satisfaction in the public sector tourism agencies. One more outcome of the study is that employee satisfaction and employee engagement in public sector tourism agencies are strongly related with each other. Lastly researchers conclude that HRD practices, employee satisfaction and employee engagement in creating employee loyalty in the public sector tourism agencies.
Copyright
Copyright © 2024 Nikhil Chaurasia. This is an open access article distributed under the Creative Commons Attribution License.
