Paper Contents
Abstract
This study aims to investigate the satisfaction level of passengers towards Tamil Nadu State Transport Corporation (TNSTC) data on passengersdemographic characteristics, their experience with TNSTC services, and aspects of the services, such as comfort, safety, punctuality, staff their satisfaction levels with various behavior, and ticketing. The study found that overall passenger satisfaction towards TNSTC services was moderately high. However, some aspects of the services, such as punctuality and staff behavior, had a to improve its services and enhance lower satisfaction level
Copyright
Copyright © 2023 Bharath R. This is an open access article distributed under the Creative Commons Attribution License.
Paper ID:
IJPREMS30600018989
ISSN:
2321-9653
Publisher:
ijprems