ENHANCING WORKFORCE STABILITY AND WORKER SATISFACTION IN KNITWEAR MANUFACTURING THROUGH INTEGRATED LABOR TURNOVER AND GRIEVANCE MANAGEMENT PMS TOOLS
N.SANGEETHA
Paper Contents
Abstract
This article presents a combined study conducted during a one-month internship at a knit garment manufacturing unit in Tirupur, Tamil Nadu, focusing on reducing labor turnover and effectively managing worker grievances through industrial engineering techniques. Both issues significantly impact operational continuity, cost efficiency, and employee morale in labor-intensive garment factories. Two complementary Production Management System (PMS) tools were developed: one for Labor Turnover Monitoring (LTMS) and another for Worker Grievance Processing (WGPS). Implemented simultaneously, these tools led to measurable improvements in employee retention, grievance resolution time, and production line stability. The study discusses the design, development, implementation, and impact of these PMS tools on factory performance.Key words: Industrial engineering, labor turn over, PMS tools, worker grievance
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Copyright © 2025 N.SANGEETHA. This is an open access article distributed under the Creative Commons Attribution License.