Paper Contents
Abstract
Student satisfaction in university hostels is a crucial aspect that influences their overall academic experience and well-being. This study aims to identify and analyze the key factors influencing student satisfaction in hostels at selected government universities in Rajasthan. The research adopts a mixed-methods approach, combining quantitative surveys and qualitative interviews to gather comprehensive data from hostel students, wardens, and university administrators. The study focuses on factors such as comfort, safety, and convenience, assessing their impact on studentsoverall satisfaction levels. The results reveal that comfort, including room quality and living conditions, plays a significant role in shaping student satisfaction. Safety, encompassing both physical security and the psychological comfort of students, emerges as another critical determinant. Convenience, relating to accessibility of services and facilities, is also found to be a significant factor influencing satisfaction. A comparative analysis across the selected universities highlights variations in satisfaction levels, indicating that certain institutions perform better in specific areas of service delivery. The qualitative insights from interviews provide a deeper understanding of the challenges faced by hostel management and the expectations of students. The findings suggest that improving the quality of services, ensuring safety, and enhancing the convenience of hostel facilities can significantly boost student satisfaction. The study concludes with practical recommendations for university administrations and policymakers to improve hostel services and, consequently, student satisfaction.Keywords: Student Satisfaction, University Hostels, Comfort, Safety, Convenience, Government Universities
Copyright
Copyright © 2025 Amardeep Sharma. This is an open access article distributed under the Creative Commons Attribution License.
