Paper Contents
Abstract
Background: With the advent of technology, online food delivery systems have become increasingly popular in recent years. These systems have changed the way people order and consume food, and have had a significant impact on the restaurant and hotel industry.Objectives: The objective of this study is to examine the impact of online food delivery systems on hotel dine-in services. The study will analyse the data to understand how online food delivery systems have affected the hotel dine-in services, including the changes in customer behaviour, revenue, and competition.Methodology: The study will be conducted using secondary data sources such as industry reports, academic journals, and online articles.Key Findings: Based on the review of literature it is found that online food delivery system affected hotel dine-in services both positively and negatively.ImplicationsSignificance: The study will also provide insights into the future trends of the industry and potential strategies for hotels to adapt to the changing market. The study will contribute to the existing literature on the impact of online food delivery systems on the hotel industry and provide valuable insights for hotels to enhance their dine-in services.
Copyright
Copyright © 2023 MITHUN CHANDRA R K. This is an open access article distributed under the Creative Commons Attribution License.
