Paper Contents
Abstract
This study aims to investigate user satisfaction with energy-saving features in smart home systems, providing insights into usersexperiences, preferences, and perceptions. A diverse group of survey participants, representing various demographics and levels of familiarity with smart home systems, contributed to this research. The results offer detailed insights into user contentment regarding various aspects of energy efficiency, cost reduction, ease of use, customization, control, and system reliability. While a substantial number of users expressed satisfaction with their smart home systemsenergy-saving features, the survey reveals differing satisfaction levels across various aspects. Users reported high levels of satisfaction with cost savings and ease of use, with most expressing contentment or even high satisfaction. Customization and control features also received positive feedback, aligning with usersdesire for personalized automation. This study underscores the importance of system reliability and performance, as users largely attributed their overall satisfaction to the dependability and effectiveness of their smart home systems. However, there is room for improvement, especially for users facing occasional technical challenges. The examination of usage patterns revealed a wide range of engagement levels, from daily interaction to infrequent or non-engagement with smart home systems. Despite this diversity, the overall user satisfaction rating averaged 7.67 on a scale of 1 to 10, indicating a generally favorable perception of the energy-saving features in these systems. User-generated recommendations for improvement included enhancing user interfaces, improving interoperability with other devices, and providing more comprehensive energy consumption analytics. In summary, this research provides valuable insights into user satisfaction regarding energy-saving features in smart home systems, highlighting strengths and areas needing refinement. These findings offer guidance for designers, manufacturers, and policymakers aiming to enhance user experiences and promote energy efficiency in the dynamic realm of smart home automation.
Copyright
Copyright © 2023 Oluseyi Fapetu. This is an open access article distributed under the Creative Commons Attribution License.
