Transforming Performance Management: Harnessing the Power of AI
Pushkar Dwivedi Dwivedi
Paper Contents
Abstract
The integration of Artificial Intelligence (AI) in performance management systems is transforming traditional practices, offering opportunities for enhanced efficiency and accuracy. This study investigates the factors influencing the intention to use AI in performance management, with a focus on perceived usefulness and perceived ease of use as key independent variables. A total of 450 questionnaires were distributed, yielding 418 responses, of which 399 were deemed suitable for analysis. Using a quantitative approach, this research assesses how perceptions of AI's usefulness and ease of use drive its adoption in performance evaluation and management. The findings reveal a robust positive correlation between perceived usefulness and the intention to use AI, underscoring that professionals are more inclined to adopt AI tools when they recognize tangible benefits such as improved performance accuracy, objectivity, and overall management efficiency. Moreover, perceived ease of use significantly impacts the intention to use AI, suggesting that user-friendly AI applications are essential for widespread acceptance and implementation. The study's results indicate that by leveraging AI's capabilities, organizations can streamline performance management processes, reduce biases, and enhance decision-making. The analysis highlights that both the functional benefits and the usability of AI systems are crucial for their adoption. Therefore, it is imperative for HR practitioners, technology developers, and policymakers to consider these factors when designing and implementing AI-based performance management systems. This research provides valuable insights into the adoption of AI in performance management, emphasizing the importance of creating AI tools that are not only effective but also easy to use. By addressing these aspects, organizations can ensure that the potential benefits of AI are fully realized, leading to more efficient and accurate performance management practices.Keywords: Artificial Intelligence, Performance Management, Perceived Usefulness, Perceived Ease of Use, Intention to Use AI, Employee Evaluation
Copyright
Copyright © 2025 Pushkar Dwivedi. This is an open access article distributed under the Creative Commons Attribution License.